Learning to listen to and read people; really listen to what people are saying.
Management in the art of gaining assent for your goals and achieving them through the help of others; the greatest untapped resource is the people’s potential.
“What powerless fences surround your people?”
“The greatest result of all education is developing the ability to do what needs to be done when it should be done, whether you like it or not.” – Thomas Huxley
“An intelligent person expends effort and energy only when he can expect results and avoids engaging in acts of futility or apparent impossibility.”
“All change must be in the key of ‘we’.”
“Loyalty means not that I agree with everything you say or that I believe you are always right. Loyalty means that I share a common ideal with you and that, regardless of minor differences, we fight for it, shoulder to shoulder, confident in one another’s good faith, trust, constancy, and affection.” – Karl Menninger